M3 Privacy Policy

Makeovers Manicures & Martinis is strongly committed to protecting your privacy while you interact with our content, products and services. We aim to provide a safe and secure environment for you.

This web site is owned and operated by Makeovers Manicures and Martinis (Aust) Pty Ltd and will be referred to as "we", "our" and "us" in this Internet Privacy Policy.

By using this site, you agree to the Internet Privacy Policy of this web site (www.makeoversmanicuresandmartinis.com), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site.

We do not make any representations about third party web sites that may be linked to the web site. We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information, obtained through this web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes.

We welcome your comments and feedback.

Personal Information
The purpose of this Privacy Policy is to tell you what kind of information we may gather about you when you visit our site, how we may use this information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct this information.

Our policy allows you to choose what kind and how much information you provide to us and to control how we use any information you give us.

Our goal is to provide you with a satisfying experience while allowing you to control your privacy and to give you a means to voice any questions or concerns you may have.

This policy applies only to Makeovers Manicures & Martinis (Aust) Pty Ltd Online and not to other companies' or organisations' web sites to which Makeovers Manicures & Martinis (Aust) Pty Ltd Online is linked.


Privacy and Security
Ordering Makeovers Manicures & Martinis (Aust) Pty Ltd products online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

Your Choice
If you do not wish to place your order on the internet, we offer you the option of phoning, emailing or mailing in your order.

Makeovers Manicures & Martinis Online Shop
Customer Order Centre
PO Box 749
Northcote Vic 3070
Australia
Phone:  +61401 951 680

Collecting Anonymous Information
We automatically collect general website traffic information (such as how many people have visited the site, most popular pages, etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service. We will never identify or disclose individual customers' or visitors' information or purchases, but may disclose how many customers bought a specific item or used a specific service such as an email list.

Collecting Personal Information
We collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose.

Use of Personal Information
We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) as selected by you when you place your order. We also retain your order details in a secure offline system that is NOT connected to the internet. This is so we have a record of your order should you wish to return or exchange an item at a later date.

We will only publish personal information with your consent (e.g. if you win a competition) and then only in part (eg. The winner is Maree of South Yarra, Melbourne). We do not publish personal information for any other reason without your consent. Under no circumstances will Makeovers Manicures & Martinis Online sell or receive payment for licensing or disclosing your personal information.

Offline
If you do not wish to place your order in the online store, we offer you the option of emailing your order to us via pamper@makeoversmanicuresandmartinis.com or phoning through your order on +61401 951 680.

Privacy
Personal information is only collected when you place an order with us, and we may only share this information, and only that information which is absolutely neccesary with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and shipping carrier for delivery of your order. M3 does not share, sell or trade your personal information gathered online including email addresses or postal addresses. When you submit feedback or questions via email, we will request your name and email address. We use this information solely to respond to your enquiries.

Email Addresses
We will store your email address if you send us a query, place an order or subscribe to an email list. Your email address is used for the purpose you provide it for and statistical information, and is never disclosed for any other purpose. With your permission, your details will also be used to advise you of Makeovers Manicures & Martinis (Aust) Pty Ltd Online Shop special promotions. You may also remove your email address from our subscription service at any stage by emailing us directly via pamper@makeoversmanicuresandmartinis.com

Email Subscription Lists
This service is provided to you to communicate product information, special events and offers of interest to you based on your interest category selections and, if you choose, purchase history. You may unsubscribe or add additional interest categories at any stage by visiting this page

Spam
We will never knowingly send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website: http://www.dbcde.gov.au/policy_and_legislation/spam

Credit Card
We use Secure Sockets Layer (SSL) technology – our online ordering system is the industry standard for encryption technology – to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.makeoversmanicuresandmartinis.com. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.

Australian Law
We comply with the Trade Practices Act 1974, state based Fair Trading Acts and Sale of Goods Acts, the Consumer Credit Code, the Electronic Transactions Act 1999, the Information Privacy Principles set out in the Commonwealth Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000 (Cth). Dispute resolution services are available in each Australian state and territory.

Feedback and Complaints Handling Procedure
The Makeovers Manicures & Martinis (Aust) Pty Ltd Online Shop welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.

Makeovers Manicures & Martinis Online Shop
Customer Order Centre
PO Box 749
Northcote Vic 3070
Australia

Makeovers Manicures and Martinis (Aust) Pty Ltd

ABN (Australian Business Number): 31 023 755 255

Peace of Mind
We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfil your order and to advise of the status of the order.